Privacy Statement

Karpatia Coach s.r.o. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy statement explains how we collect, use, and protect your information when you visit our website https://www.karpatiacoach.eu.

1. Controller Information

• Company Name: Karpatia Coach s.r.o.

• Company Number (IČO): 51952025

• Tax ID: 2120844319

• VAT ID: SK2120844319

• Address: Pestovateľská 10, 821 04 Bratislava, Slovakia

• Contact Email: office@karpatiacoach.eu

2. Data We Collect

We may collect and process the following personal data:

2.1. Contact Form Submissions: When you use our contact form, we collect:

• Name

• Email address

• Time and date of form submission

• User Agent information (Browser, Operating System, IP Address)

• The message you provide

2.2. Cookies and Analytics: We use cookies, including analytical cookies, to improve your browsing experience. Google Analytics helps us understand website traffic and user behavior. Detailed information about cookies is available in our Cookie Policy.

3. Purpose and Legal Basis for Processing

3.1. Contact Form Submissions:

• Purpose: To respond to your inquiries and provide customer support.

• Legal Basis: Legitimate interest (Article 6(1)(f) GDPR) to handle and respond to user inquiries.

3.2. Cookies and Analytics:

• Purpose: To analyze website traffic and improve the functionality of our website.

• Legal Basis: Consent (Article 6(1)(a) GDPR), as managed through the Complianz Consent Management Platform.

4. Data Sharing

We do not sell your data to third parties. However, we may share your information with trusted third-party service providers, such as Google Analytics, for the purposes outlined above.

5. Data Retention

• Contact Form Data: Retained for 12 months after submission unless required for ongoing communication or legal purposes.

• Cookies and Analytics: Retention periods are specified in our Cookie Policy.

6. Your Rights

Under the GDPR, you have the following rights:

• Access: Request access to your personal data.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your data (where applicable).

• Restriction: Restrict the processing of your data.

• Data Portability: Receive your personal data in a structured format.

• Objection: Object to processing based on legitimate interests or direct marketing.

• Withdrawal of Consent: Withdraw consent at any time for data processed based on consent.

To exercise your rights, contact us at office@karpatiacoach.eu.

7. Data Security

We implement appropriate technical and organizational measures to secure your data and protect it from unauthorized access, loss, or misuse.

8. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

9. Complaints

If you believe your data protection rights have been violated, you have the right to file a complaint with the Slovak Data Protection Authority (Office for Personal Data Protection of the Slovak Republic) or your local supervisory authority.

10. Updates to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with a revised effective date.

For questions about this Privacy Statement, please contact us at office@karpatiacoach.eu.